Part of
Education, Health and Care Plans

The process of support for children and young people who have special educational needs and disabilities.

SEND Citizen Portal

A request for an Education, Health and Care (EHC) needs assessment is a lengthy process, with time being taken to schedule, carry out and analyse many different assessments and pieces of evidence. The SEND Citizen Portal is a tool that families can use to track the progress of an Education Health and Care needs assessment at a time that best suits them.

The Citizen Portal is a secure website where sensitive data and information can be shared safely. The SEND Portal is already used by practitioners as part of the EHC needs assessment process to share information.

Once the local authority has agreed to assess a child or young person for an EHC needs assessment, families can track the progress of the assessment using the Citizen Portal.

Document preview

Find out more in this information sheet on with step-by-step guidance on how to use the portal.

PDF, 447KB
Document preview

Families can also submit their Appendix A contribution to the Education Health and Care (EHC) needs assessment by uploading it to the Citizen Portal.

Docx, 68.6KB

Last reviewed:September 30, 2022 byJennifer

Next review due:March 30, 2023

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