Part of
Somerset Participation Toolkit

A set of tools, guidance and resources that supports workers, staff and volunteers to engage with and involve children and young people and their families

How we participate

Informing

Organisations give clear, early messages to the community about the opportunities for children, young people and their families/carers to participate and engage, the reasons for doing this and the skills, knowledge, diversity and experience needed, whether training is available and the accessibility of the engagement. At all stages participants are kept updated.

This can be done by presentations and talking to groups, one- to- one interviews, public meetings, networking events, user panels, on-line groups and written information in the form of leaflets or websites.

It is important to help children and young people feel that they are supported to be informed. Here are some further resources to download.

Listening

Organisations have identified all the ways that children, young people and their families can become involved in looking at ways to improve services from networking events, customer satisfaction, staff recruitment, mystery shopping, contributing to strategy and policy and working on commissioning processes.

This can be done by:

Evaluating

Organisations need to be able to evidence that the participation and engagement of children, young people and their families has achieved its proposed outcomes and led to service improvement.

This can be done by:

Planning Meaningful Engagement with Children and Young People

Useful questions to ask yourself when planning to engage:

  • Why are you engaging?
  • What do you need to know?
  • Who should be involved?
  • When is the best time?
  • Where is the best place?

You can find the Planning Checklist here

After or during the engagement:

  • Analyse the findings
  • Close the loop by feedback to everyone who took part
  • Evaluate the engagement by learning what worked well and whether you met your objectives and outcomes.

You can find the Involving Young People Checklist here

You can find  a How Are We Involving Young People? form here

Other ways for children and young people and their families to get involved:

Last reviewed:November 16, 2022 byGemma

Next review due:May 16, 2023

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Part of
Somerset Participation Toolkit

A set of tools, guidance and resources that supports workers, staff and volunteers to engage with and involve children and young people and their families